BC Networks, Inc. >
Managed Services Program >
Remote Monitoring & Management
Remote Monitoring & Management Platform
Ultimate Peace of Mind.
BC Networks Managed Services Program provides you with the ultimate in network management. Our program delivers industry leading network management by proactively monitoring your network and saving you costly emergency service calls. Working with you to understand your business needs and budgetary concerns, BC Networks will tailor a program that works for you.
It's that simple.
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24x7x365 Monitoring |
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Alerting Escalation |
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Reporting |
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BCN-Central monitors your network 24
hours a day, 7 days a week, so you are always aware that
your network devices and applications are running
smoothly. BCN-Central's Web interface is accessible from
anywhere, anytime for business and technical users
alike!
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With its escalating notification service, BCN-Central
enables IT personnel to be proactive. BCN-Central provides
you with leading indicators to help you solve
business-critical network performance problems before they
occur.
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Pinpoint and predict problems to
eliminate them before they effect your network.
BCN-Central's comprehensive performance reporting
provides critical network health metrics, making it
easier to diagnose problems resulting in more informed
IT purchase decisions.
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Monitoring of your network infrastructure has become as
important and business critical as monitoring the security of
the assets on your premises. Both should be entrusted to an
expert.
Here's an overview of how our system works:
BCN-Central provides our Network Operation Center (NOC)
to monitor your systems health 24 hours a day, 7 days a week.
It notifies
our system engineers in the event that something goes wrong.
In this case, our team will remotely and securely troubleshoot
your network and providing
your company with a higher level of service and more dependable
results.
Integrated within BCN-central,
Remote Support Manager
provides advanced capabilities that deliver real-time remote desktop
and server support. Unlike other remote control solutions that
require technicians to interrupt users, RSM empowers us to work "behind the scenes" to troubleshoot and fix
issues on our customers' devices without any disruption. This means that there is no
disruption to users while they work.
Remote Support Manager increases our ability to solve problems
quicker, helping you to improve productivity by decreasing average resolution time.
Sample View's the of the NOC Dashboards
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